MNH, LLC | Effective Date: May 1, 2026
MNH, LLC, doing business as MrNailHead ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website at www.mrnailhead.com (the "Site"), submit a contact or inquiry form, or otherwise interact with us in connection with our luxury design and renovation services.
By using the Site or submitting your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Site or submit your personal information to us.
MNH, LLC d/b/a MrNailHead is a luxury design and renovation firm operating in Florida and Georgia.
Website: www.mrnailhead.com
Florida (Primary): 850-805-6777
Georgia: 404-855-3552
For privacy-related inquiries, contact us at either number above or through the contact form on our Site.
We collect personal information that you voluntarily submit to us, primarily through the contact and inquiry forms on our Site. This information may include:
• Full name
• Email address
• Phone number
• Property address or project location
• Project description, budget range, and timeline preferences
• Any other information you choose to include in a message or form submission
We collect only the information necessary to respond to your inquiry, provide a project quote, or fulfill our services. You are not required to submit personal information to browse the Site, but we cannot respond to service inquiries without it.
When you visit the Site, certain information may be collected automatically through cookies, web beacons, and similar tracking technologies, including:
• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the site that brought you to ours)
• Date and time of your visit
This information is used in aggregate form to improve Site performance, understand visitor behavior, and enhance the user experience. It is not used to identify individual users unless combined with other personal information you have provided.
Cookies: Our Site may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain Site functionality. See Section 9 for more details.
MNH, LLC uses the information we collect for the following purposes:
• To respond to your inquiries and requests submitted through the Site
• To prepare and deliver project proposals, quotes, and estimates
• To communicate with you about your project, scheduling, and progress
• To send you promotional or informational emails related to our services, if you have opted in to receive such communications
• To improve the Site, our marketing, and our service offerings
• To comply with legal and regulatory obligations
• To protect our rights, property, and the safety of our clients and staff
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We work with carefully selected third-party service providers who assist us in operating the Site and delivering our services. These providers have access to your personal information only as necessary to perform their functions and are required to maintain appropriate data security standards. Our current third-party data processors include:
We use Mailchimp, a marketing automation platform operated by The Rocket Science Group, LLC ("Mailchimp"), to manage our email marketing list and send newsletters, announcements, and project updates to subscribers who have opted in.
If you subscribe to our email list, your name and email address will be transmitted to and stored by Mailchimp on servers located in the United States. Mailchimp processes this data solely to send email communications on our behalf.
Your Choice: Subscription to our email list is entirely voluntary. You may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email or by contacting us directly. Unsubscribing will remove you from our marketing list but will not affect transactional communications related to an active project.
For more information about how Mailchimp handles your data, please review Mailchimp's Privacy Policy at https://www.intuit.com/privacy/statement/
Our Site is hosted on third-party servers. Our web hosting provider may process technical data (such as IP addresses and server logs) as part of normal site operations. We select hosting providers that maintain industry-standard security practices.
We may add additional third-party tools (such as analytics platforms, scheduling tools, or CRM systems) in the future. When we do, we will update this Privacy Policy accordingly. We recommend reviewing this policy periodically.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to respond to inquiries, complete active projects, comply with legal obligations, resolve disputes, and enforce our agreements.
Specifically:
• Inquiry form submissions: retained for up to three (3) years after last contact, unless a project is initiated, in which case records are retained for the duration of the project plus seven (7) years for legal and warranty purposes.
• Email subscriber data: retained until you unsubscribe or request deletion.
• Automatically collected data (logs, analytics): typically retained for up to twenty-four (24) months in aggregate or anonymized form.
When personal information is no longer needed, we securely delete or anonymize it.
MNH, LLC takes reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
• Using encrypted connections (HTTPS/TLS) for data transmission on the Site
• Limiting internal access to personal information on a need-to-know basis
• Requiring third-party providers to maintain appropriate security standards
However, no method of transmission over the Internet or method of electronic storage is one hundred percent secure. We cannot guarantee absolute security, and we encourage you to exercise caution when sharing sensitive information online.
Regardless of your location, you have the right to:
• Request confirmation of whether we hold personal information about you
• Request access to your personal information
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent for email marketing communications at any time
To exercise any of these rights, please contact us using the information in Section 2. We will respond to verifiable requests within a reasonable timeframe and in accordance with applicable law.
Florida residents may have additional rights under the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, which establishes security requirements for businesses that maintain covered information. In the event of a data breach affecting your personal information, we will notify you as required by applicable Florida law.
We do not knowingly share covered personal information with third parties for compensation without your consent.
Georgia residents may have rights under the Georgia Personal Identity Protection Act and other applicable state laws regarding the protection of personal information. In the event of a security breach affecting your Social Security number, driver's license number, account number, or similar sensitive data, we will notify you as required by Georgia law.
Our Site may use cookies and similar technologies to enhance your browsing experience and collect usage data. A cookie is a small text file placed on your device when you visit a website.
Types of cookies we may use:
• Essential cookies: necessary for the Site to function properly (e.g., maintaining form session state)
• Analytics cookies: help us understand how visitors interact with the Site so we can improve it
• Preference cookies: remember your settings and preferences for return visits
You can control or delete cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain cookies, or be notified when a cookie is set. Please note that disabling cookies may affect the functionality of certain features on the Site.
We do not currently use advertising or retargeting cookies. If we add such functionality in the future, this policy will be updated.
Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a child under 18 has submitted personal information to us, please contact us immediately and we will take steps to delete that information.
The Site may contain links to third-party websites for your reference or convenience. These links do not constitute an endorsement of those sites. MNH, LLC is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policies of any external sites you visit.
MNH, LLC reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Effective Date" at the top of this policy and post the revised policy on the Site. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of the Site following any changes constitutes your acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out:
MNH, LLC d/b/a MrNailHead
Florida (Primary): 850-805-6777
Georgia: 404-855-3552
Website: www.mrnailhead.com
We are committed to resolving privacy concerns promptly and transparently.